Kimberly in Salt Lake wrote to us about a problem she’s having with a Chicago Electric miter saw. The head of the bolt that holds the blade on sheared off and Kimberly is looking to get it repaired.
The trouble is, Chicago Electric is one of the lower-end tools in the marketplace. They generally go for cheap and disposable, not serviceable. They don’t seem to have a website and the only brick-and-mortar storefronts I can think of that sell the brand are Harbor Freight and Auto Zone. If the tool doesn’t have any support numbers on it anywhere or you can’t find (or never had) the manual, you might try heading down to one of the stores and checking the labels on the Chicago Electric tools you find there for a service number.
Since it’s a miter saw you might try HF first. Check the box and the display model to find one. You might also ask the folks in the store where they recommend checking for contact info on the manufacturer, or if they might know how to get the unit serviced.
I don’t have firsthand knowledge on the Chicago Electric service policies myself. However, if any readers do, we’d appreciate any wisdom or assistance you can give.