Stuey, who recently busted Sears here on TM for some questionable “deals,” wrote in with a positive experience and a question: “I’m a bit picky about where I shop online — sometimes it’s about getting the best deal and other times the best service. A week ago I decided to place an order with Enco after they were recommended to me when I asked around about where to order calipers from. I was a little unsure about a particular item so I called them up. A few minutes later I was speaking with two people who quickly and competantly answered all of my questions. My order arrived today and everything was in brand new and tip top shape. Check out their “hot deals” catalog; some of the items were a steal!”
“Anyway, I’d like to pose a question: from which online vendors do you guys like to buy your tools?”
I’ve had pretty good luck with Enco personally as well, though it’s important to note that they carry a pretty wide range of gear. I like that, because Enco will sell me a cheapie $45 full-drill-set or a quality $300 full-drill-set — I choose. But I’ve also seen guys order $45 drill sets from Enco just to avoid admitting they bought them from Harbor Freight.
So what retailers have treated you right? Let us know in comments.