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Southpaw submitted this, which he saw on a TV ad.  From the ad: “The Craftsman CompuCarve is a compact, computer-controlled, 3-dimensional woodworking machine with an easy-to-use interface that allows even a novice to craft wood and other soft materials like a pro.  In addition to its one-of-a-kind carving capability, the unique configuration of the machine allows it to perform many other woodworking functions, including cutting and contouring, jointing and routing.”

Holy s%$*.  If there was one tool I wish’d been under the tree, this would likely be it.  If we had one of these in the shop, there’d be no stopping us.

They seem to have been released a bit early, though, as Sears is totally out of stock — even at the low, low price of just $1900.  Kidding aside, under $2k isn’t bad for you-draw-it-and-it-makes-it capabilities.

Hopefully we’ll get a look at one of these sometime this year.

The Crafsman CompuCarve Compact Woodworking Machine, Computer Controlled [Sears]


57 Responses to Reader Find: The Craftsman CompuCarve

  1. Me says:

    That looks suspiciously like a Carve Wright machine. (www.carvewright.com)

  2. Rick says:


  3. Rick says:

    Oh and yes, the resemblance to the Carve Wright machine is uncanny. I’m guessing it’s re-branded and sold under license by Sears.. Either that, or they got bought by Sears.

  4. Rick says:

    Sorry – me again.. from their FAQ:

    What are the differences between the CarveWright and the CompuCarve brand machines?
    Functionally, the Craftsman CompuCarve and CarveWright machines will be identical. The warranty will also be the same. There will be several small cosmetic differences and the price and product packages may vary from time to time based on special promotional offerings.

  5. Adam says:

    I saw one of these at a Sears / Craftsman store- it looked pretty nice. Halfway decent looking build quality. When I first saw it, I thought it was a rapid prototyper (3-D printer)… but even as just a computer controlled woodworking machine, it’s pretty cool!

  6. dac says:

    “Other Soft Materials…” hmm, I wonder if it could do aluminum??

  7. Chuck Cage says:

    I think they mean soft plastic and the like.

  8. Eli says:

    But does it clone cheeseburgers?

  9. Frank the Tank says:

    This isn’t woodworking.

  10. Leroy says:

    You need to check this sysem out. Carve Wright gave Craftsman tjhe right to put thier name on it. To see a good working idea of how it works check out http://www.carvewright.com

    Read the FAQs

    I have my pennies saved waiting for it to be in stock.

  11. Lee Gibson says:

    OK, Frank. I’ll bite. Why isn’t this woodworking?

  12. leon levin says:

    well, i saw the video at Carve Wright and what i’m most impressed with is the translation of computer drawings to material. but several things are not clear to me: the detailing of the carvings were not as in depth, precise as i would like. Now, maybe that was in the drawings, that the templates chosen don’t have much detail in them or the machine isn’t capable of doing fine detail. Hard to tell. would like to talk with someone who has one of these machines.

    i know there have been duplicator machines for carving out there before…and routers don’t do a very clean job. too much tearing, though it’s micro tearing…it shows as a fuzzy texture, and hard to do fine detail.

    i can’t imagine using it for production…..like a big dot matrix printer…time consuming. and i can’t imagine using a router to plane a board to thickness or rip a board or many basic woodworking operations. i wonder how strong it is…how long it lasts before servicing. if you send it out to be serviced you are out of operation….there goes all your tools.

    i think i’ll stick with my shop tools….but it might be fun to play with. good for a hobbiest maybe.

    I know what Frank is saying about it not being woodworking…the art and skill is gone out of it. it would be like riding in a computerized car or on a motorcycle that you didn’t have to drive. Something is missing…..hmmm, oh, iknow! it;’s the human factor. the skill of being able to do it one’s self.

  13. Lee Gibson says:

    “the skill of being able to do it one’s self.”

    Well, if it’s important for your self image to believe that you’re better than me at carving wood, I’m certainly not going to argue with you.

    Me? I’m interested in results. If this tool gives me better results than I could achieve without the tool, it’s a good tool.

    If you can carve wood with your fingernails and teeth, that’s great. I can’t. I like good tools that help me turn out useful results.

  14. Jim Hern says:

    What are its limitations? t seems as though this could shave (no pun intended) HOURS off of a projects time. I imagine you could let your imagination run wild as to what it can do for you. There has to be a down side or this patent wouyld be absorbed and stashed away by furniture manufacturers.

  15. doug says:

    If DaVinci had indoor plumbing, I’m pretty sure he would have used it. I’m buying one of these bad boys. Even if it doesn’t do fine detail, it will help trmendously. I checked out the software and found that with the right graphics card, it shows pretty fine detail, at least in the CAD drawings.

    Supposedly I’ll have the machine on the 17th. I’ll let y’all know how it goes.

  16. Ginner says:

    I would advise not doing aluminum or other metals. I have years of metalworking and cnc programming. The machine wouldnt hold up to the abrasive materials

  17. Sam says:

    I will be getting this mechine on the 12th and I will let you know what it can really do. I agree with Doug if its availible and you think it will work for you get it.

  18. JohnD says:

    I called Carve Wright on January 3rd after seeing the CompuCarve ad during a Bowl Game and doing some research here on the net and seeing that it was out of stock on Sears.com. The woman I spoke with at Carve Wright was delightful and told me that Sears has priority on many new machines being built but that Carve Wright would also have an allotment. Even though Sears has priority (which of course it should as their mass marketer) she advised that the wait list might be long. She suggested I place an order with both (no credit card required with Carve Wright) and see which comes in first. Carve Wright would not charge sales tax but would charge shipping. I did that with her and went to the local Sears store the same day (January 3rd). After much confusion with the cash register dude, an older gentleman was called who understood what I wanted. He said he had seen one in a Maryland Sears store himself and it looked awesome but had not seen it in operation. When he got involved and typed the right stuff into the cash register computer, it said they were expecting one or more on January 7th (4 days later). I said, “yeah right, they are backordered all over the country. I’d like to order one.” So I did and they wanted full payment up front of $1,899 + tax ($2,064 – high for a hobby toy – ow well, my wife suggested it for my birthday present in March). Yesterday, January 9th I clicked on http://www.sears.com to look at the machine ad again for some lusting looks and low and behold it is on sale this week (until January 13th) for $100 off at $1,799. Went back to the local Sears store last night. Once again dumbness at the cash register, but finally got someone to figure out that I had not ordered a $2,000 shop organizer. However, he said he would check in the back, which I thought was ridiculous. But low and behold he came out with the CompuCarve box on a hand truck. Wow! what a surprise. Got the $100 + tax ($119.49) price reduction and stuffed the box into the back seat of my 4-door Saturn SL-1 (yes the box is big but not huge). Must be my lucky week – should go buy a lottery ticket. It’s supposed to be my birthday present for March, but I’ve convinced my wife that I should check it out to make sure everything works under warrantee (*wink*). I’ll let you know if everything is in order with a later posting.

  19. plypatriciam43 says:

    I was reading some of the rating/views from people who purchased and used this machine on the sears.com site. I must say that I am unsure if I want to purchase it now, considering it has plastic parts instead of steal, the dimension capabilities are limited, along with the software design formats.
    All though I do small projects that this would certainly handle, I also want to do larger projects at some point. Some ratings given at the sears.com also stated that the machine does not do everything that is stated, pretty much a carving machine. However, it still sounds fun and interesting to own even though the price to do it will have to be weighed. Maybe I will wait several months to purchase one – when the price falls after demand has been met 🙂

  20. ROGER says:


  21. carvewrong says:

    I just returned the compucarve. There were 200 beta machines made and released to beta users over 2006. The machines hitting sears now are first run production out of China. My machine was very problematic and couldn’t get a hold of tech support all day Monday, despite two emails saying they would call. To be fair it was a holiday (MLK) and they had just moved to a new office – but they emailed they would call me back twice and never did until I was at work the next day. If you are willing to accept some downtime with tech support the time to buy is now. In my opinion if you wait 6mo you will get a much smoother experience. Having said that, when this machine works right the results are quite impressive. Check out the forums at carvewright.com for real users and reviews. Also get a good idea of what you are in for if you buy the early production model. Hope this helps. I will probably rebuy in 6 months. You could scan a picture, but it would need some manipulation in a graphics program to get a smooth carve. you can also download a sample of the software at carvewright.com.

  22. JohnD says:

    Just a follow up to my January 10th comments on my new CompuCarve that I got from Sears only 1 week after ordering. Tech support is fantastic, in my opinion, if you call Carve Wright directly – quick and helpful and solved my question. Had trouble snapping in the bit holder on first use. Was told to remove and reinsert the flex shaft – then the bit snapped right in. Had trouble saving computer project to memory card. After muddling over it for a few hours and a few tries, realized the problem was a loose nut on the keyboard – aka me. It is not a SAVE command but an UPLOAD command. SAVE is for your hard drive; UPLOAD saves only the carving instructions, not the whole graphics, to the memory card that you stick into the CompuCarve machine. Also learned to UPLOAD to full size even if I get a warning that it might not fit. First try it did a reduce to fit and it was much too small. As a newbie I found the results were astonishingly good if, after finishing the carving, I hit it with a couple of coats of spray lacquer. Wow, my eyes bugged out with how great my first carving was on a piece of scrap walnut. This is going to be fun.

  23. Mohamed Haroun says:

    Hello, My name is mohamed Haroun I am looking for a used compucarve or a machine that works like it. I am a college student I dont have much money. If any of you know where I could get one for about $500-$800 I would be very grateful if you email me.

    Thank you

  24. Bill H says:

    Hi John D, or anyone who has one of these machines! The Carve Wright site suggest that the machine comes with a scanner probe, I did not see this in the Sears promotion. Sears has a sale 1-28-07 and I believe the machine is $1699. with a Chraftsman club card. The scanner Probe is $299. from Carve Wright, but included ( if I read it right ) for $1899……… OF course as of yesterday 1-26-07 neither supplier had any. My other concerns are file formats supported? Any one have hard evidence of what files it will use???
    They are writeing about raster formats .bmp .jpg & .dxf which should be a vector file. ( much smaller & faster than raster ). All this being said I will
    be ordering mine from Sears on Sunday ( Craftsman Club Sale ), this way I
    will have a year to pay for it and 3 months to decide to keep it or not.

  25. Bill H says:

    Hi John D, or anyone who has one of these machines! The Carve Wright site suggest that the machine comes with a scanner probe, I did not see this in the Sears promotion. Sears has a sale 1-28-07 and I believe the machine is $1699. with a Chraftsman club card. The scanner Probe is $299. from Carve Wright, but included ( if I read it right ) for $1899……… OF course as of yesterday 1-26-07 neither supplier had any. My other concerns are file formats supported? Any one have hard evidence of what files it will use???
    They are writeing about raster formats .bmp .jpg & .dxf which should be a vector file. ( much smaller & faster than raster ). All this being said I will
    be ordering mine from Sears on Sunday ( Craftsman Club Sale ), this way I
    will have a year to pay for it and 3 months to decide to keep it or not. Bill

  26. henke says:

    got my compucarve 1/19/07 It is being returned today. nothing but trouble. I didnt even get to carve a thing. I couldnt get it to download to the card. I called company the 3 to 4 times as I had a different problems. they would call back 4 to 5 hrs later. I even call sears and they tried to call them and they couldnt get ahold of them. also I tried to set-up a small craving and was told by the machine that it would take over 7hrs to do. At that rate if I am going make something for xmas 2007 I better get started. The small carving was only 5″ x 6″. I think it needs alot of work before its ready for a woodworker! It is now ready for a computer person not a woodworker.

  27. henke says:

    hay guess what? checked my answering machine and there was a message from the company returning my call that I made at 9:30am. Now they are calling me bach at 1:30pm.

  28. GIZ says:






  29. Digitalwoodshop says:

    I believe for the money it’s a good deal if you have a use for it. I will do 911 house number signs with it. Like many, I am still waiting on the centerline text font to be re released next month.


  30. Michael says:

    Just an FYI for those having problems, make sure your computer meets the minimum requirements and is in good running order. A lot of issues customers are experiencing is due to their computer systems more-so than the machine.

    On the PC side: Pentium IV or greater and a decent graphics card that supports OpenGL. You’ll also need Windows 2000 Pro or Windows XP (home, pro, media center).

    On the Mac side: G3 (500mhz or greater), OS X 10.3.9 or greater

  31. Robert says:

    I’ve had the machine now for about three weeks, I love it, the only frustrating part is what’s called the homing sensor. I believe this to be a design flaw or defective part, because its addressed on their website (www.carvewright.com). There is NOTHING in the manual or literature about this sensor. It gives a “check homing sensor” error and will not budge. I was able to get it to work after finding out what and where the sensor was, I cleaned it but now not even that is working. If this continues though I like the way it works I will return it. As to the software it is easy and FAST, I’ve made two fairly intricate carvings and the average time was 20-35min. Others were as little as 15min.

  32. Eric says:

    I’ve had one for over a month, and have had no problems other than a quick release chuck hold the bit hostage (remedied with some T-9 lubricant). Carving time on my projects is usually a couple of hours, but given the amount of intricacy, it is a lot shorter (and better) than I would ever get using my other tools. The concerns about the plastic parts are rather moot, as the plastic parts people are commenting on are cosmetic as opposed to structural, althought the cast metal parts might not be up to the standards of people who are used to traditional CNC routers. Keep in mind, that this is also 1/4 the cost (and includes software!) of your other low-end routing computer controlled routing solutions like a ShopBot.

    Most of the problems seem to be user error (“I tell it to scale the project, but it doesn’t make it the size that I designed it…”), or other user difficulties (computer not up to specs, or trying to load the card directly into the computer’s PCMIA port), however there are a few legitimate problems that pop up more often than many would like. Many of these can be resolved quickly by calling Carvewright, and having them ship out a part, or assist in troubleshooting. Some problems also seem to be weather related (users in colder climates have problems when the temperature of their shop is below the operating specifications of the carver). I also think a lot of problems are occuring due to droppage. I picked up my unit at Sears and the box looked like hell. I can only imagine the people who have their units shipped have their units abused even worse.

    The lack of centerline text is an issue, because that would cut the carve time down significantly on many sign-making projects. Likewise, the fact that the unit doesn’t ship with a 1/4″ ballnose bit (needed to use the bevel function, for example) is an issue, but you can use a standard 1/4″ ballnose bit, and a quickchange adapter available at Sears.

    Finally, just because it makes carving easier, it does not make project design easy. There is a learning curve on the software, and even then your first few projects are likely to look like crap. If you stink at design, your carved designs will stink in 3d. Expect to invest in additional software, such as Corel, Adobe Illustrator, or another vector drawing program to get the most functionality out of your machine. Read the CarveWright forum and download the test software before you buy a machine. It’s better to find out that the machine isn’t for you (or the software won’t run, etc.) before you spend the money.

  33. honk 42 says:

    I have been thinking about buying a Compucarve or Carvewright for a long time but I am still thinking very hard about it. It looks too good to be true. If you could give me your personal view of it and help me make up my mind it would really help. Also I would like to know how the image gets sent to the memory card (USB?).


  34. Woodmouse says:

    I have owned a carvewright machine since Febuaruy of 06, I can tell you that while I have made some cool things with it, if I had to do it all over again I would not buy it. I have gone through countless hours of problems with it, none of which were user error. I have had three machines and the last one I got has some serious issues with build quality that I have had to go in it myself and fix.
    The concept of the machine is a great one, but, I would wait until all of the bugs are worked out before I would get one.
    On another note, there is a Carvewright forum for more info on the unit and its pos and cons, but any comments that are made that do not show the machine in a good light are deleted. A little bias?????

  35. Pacificus says:

    I’ve had my machine almost a month and I love it! There are a couple of caveates that need more publication. One is that this machine is NOT for anyone who is not computer literate and have at least minimal graphics ability. Second KEEP THE MACHINE CLEAN! Two of the most common problems come from dust. Tracking errors due to dusty infra red sensor and captive bit assemblies that do not release even with the extractor tool (I had to use a plastic mallet and wooden dowel to work the collar up and down to release the sawdust that jammed it solid). My third bit of advice is to keep Sears out of the picture. When I called for tech assists the first time, Sears had no idea who I was (I bought it from them) or what machine the “Sears Number” stood for. When I finally blew off Sears and went to CarveWright, I had answers, instructions and in one case, a replacement part in three days.
    Reading through the comments to date, I gather that a lot of the disatisfaction with the machine is a result of inexperience with computers, graphic programs or not viewing the tutorials that come with the programing. This machine is not for novices. I expect that the minimal documentation and being fabricated in China account for a lot of complaints but am satisfied that diligence, study and practice will allow me to complete many interesting and (hopefully) valuable projects. So it all boils down to “Read, Heed and Practice”.

  36. walter says:

    I order mine on friday the 30th,paid 1809 out the door. Iwent back on the 4th of sept. it was there.You need to know that after being in a coma I HAVE LOST ALOT OF RETENTION so take that for what is worth. Ilove my compucarve. If I can run this machine anyone can.Yes it took me a while to learn it ,the basics,writing this is as hard,so stop your whining.Tyis machine is going to make my life alot easier[is that right?]MY WIFE IS THRILLED. SO IT MAY NOT BE PERfect,who is?anyone walked on water lately?Sorry ,the supervisor @sears in bakersfield, ca.told me if i had any problems to call he would take care of it, i beleave him.if my opinion changesyou will know. GOD BLESS. look for solutions not more problems.

  37. Dusty_Buds says:

    Hi………My wife and I are thiking really hard about buying a compucarve…we live very close to the CarveWright facility but but we’re leaning towards the Craftsman. Before we chunk out two grand for a glorified router (which I REALLY want) I have a few questions..Will the compucarve make
    (14’x 4 3/4 x 3/4….pine….finger joint) Crown Moulding?

  38. gene says:

    I have the compu carve since June 07. Really messed up some projects until I learned how to use the graphics and design program. I have not had one problem with the maching itself. You need to remember that it is a computer controlled machine and it will only do what u tell it to do in the graphics program. I have just used it to put design work on raised panel doors and the same design work on the drawer fronts. It looks awesome! I also bought the Correl draw program and I am able to import images from that program into the compu carve program. I am looking forward to getting into it much deeper as time allows, with layering and also editing more images from Correll.

  39. Don Aughenbaugh says:

    My wife bought me a Sears Compucarve for Christmas. It did several projects and accumulated 15 hours and 9 minutes before it quit and could not be awakened. The board sensor shot craps. I returned the machine to Sears and they immediately credited me and reordered a new machine. I waited 9 days and it came in. I picked it up Wednesday evening, Jan 9 and set it to work in my workshop (Hobby) the next morning. It carved a test board for a project I am doing and I wasn’t satisfied with the result so I reworked it on the computer and started the machine again. This was approx. a 1 3/4 hour carving project and the machine quit again about 1/2 the way through. The flex cable housing was melted nearly in half. It either didn’t like the curve or had not been lubed during manufacture. I again returned the machine to Sears and now am waiting for another new one. I told the Sears Dept. Mgr. to stock about 10 machines because I intended to keep bring them back until I got one that worked the guaranteed 200 hours. He assured me that I would be given satisfaction and gave me a 5% reduction in the price for my troubles. I do think the machine has a great future and now knowing they are being made in China by the gross, understand some kinks due to its newness. I consider myself lucky to be getting in on the ground floor with Sears and am confident that I will eventually be satisfied. I do see that the software will take some learning and am lucky enough to have a grandson who can manipulate images in PaintShop well enough to come up with some acceptable pieces. I have made a total off 7 different projects and am reasonably satisfied with only a couple of them but I am not looking for perfection and realize that the shortcomings in the other projects are due to my own inability to work over the images. I have done two projects which were photos taken out of My Pictures and fed directly into the machine software (I have had no trouble doing so) and neither the software nor the machine have given me any trouble in that region. I am curious as to those who have received new parts from CarveWright. Are your machines still under warranty and if so do you install the parts yourself without voiding said warranty? From what I am reading, parts replacement may be quicker than getting a new machine and may be even better than starting all over again with a new machine with possible new glitches.

  40. walter says:

    I have had my machine for some time,I love it! But, I dont know how to use it very well.I would like to know how to do portraits. The ones I’ve done look like horror shots.I do have some learning ,memory loss. If someone could tell me how to make portraits and add words to the same project,this would be awesome. I think I could start a business with this idea. Thanks. GOD BLESS.

  41. Tom Nagle says:

    Mine won’t work. Bad controller? Bad memory card? Compatibility issues with Windows Vista? All have been suggested by the carvewright support staff. I still await a new memory card. Good customer support so far, but the shipping is slow.

    Finally, the machines are exactly the same save the logo on top.


  42. Disappointed says:

    My father has been a lifelong hobbyist woodworker. A few years ago he was diagnosed with cancer and it really took a toll on him physically and thus his ability to do what he loves most. He decided that he would buy a Compucarve to help augment what he is still able to do himself. Less the 60 seconds into cutting one letter in soft pine, the flex shaft snapped nearly whipping him in the face. Thank goodness it was still under warranty , right?(and he also paid for the extended warranty). WRONG. After many hours on the phone with Sears they said the part was not covered but he could pay $95/hour plus the cost of parts for a tech to come to his house to fix it. Well, he could barely afford the cost of the unit to begin with so that was not an option. They told him to bring to the nearsest Sears repair center (they gave him the address) so I packed it up for him and took it there. It turns out that store was closed down some time ago. Gee, I wonder if Sears knows. I just spent two hours on the phone waiting to speak to a human being. no such luck–just the same recorded message played every couple of minutes in between awful music. For those of you that have had no problems I say either count your blessings (or maybe you secretly work for Sears and are posting fake positive messages). The saga has just begun but I am sure that the results will be less than satisfactory. Now I remember why I stopped shopping at Sears.

  43. Matt says:

    I have one of these machines and think it’s pretty slick. I have to admit that I was a bit intimidated with the design software at first, but after a bit of a learning curve I feel I have a pretty good grasp of what’s going on.

    I particularly like the fact that I can take digital artwork and import that into the software and create my own designs. There are a lot of patterns available but they all seem to be the same old stuff (fish, birds, logos, flags, etc). I wanted something different and not readily available (geometric shapes, trucks, nature stuff, adult themed) so this gives me a great tool to develop them on my own.

    Let’s face it, this machine begs for content – it’s pretty much useless without patterns. I love the machine, it’s great, but the real power of this tool lies in the software – IT ROCKS!!

  44. Unwilling Beta Tester says:

    Do not buy this hobby machine unless you are a mechanic. Support is poor and the machines have one problem after another. Mine has been to TX for service and came back broken, it is going on the shelf soon. You want your grandkid’s names on a wood block? Pay a sign shop to do it and count yourself lucky. Once they have your money, you are out of luck.

  45. rishmawi says:

    i need the price

  46. Steve says:

    I heard that Sears is getting a new shipment of Compucarves sometime in November 2008. These are supposed to be manufactured much better with many of the original problems solved, but I also heard that the number is limited. The CarveWright site, http://www.carvewright.com has over 5000 patterns now for the machine and a bunch of cool projects too. At first Sears had no idea how to service this machine, but now their main repair center is fully trained. For $1899, you can’t beat the capabilities of this carving machine.

  47. John Makepeace says:

    This is very true

    Do not buy this hobby machine unless you are a mechanic. Support is poor and the machines have one problem after another. Mine has been to TX for service and came back broken, it is going on the shelf soon. You want your grandkid’s names on a wood block? Pay a sign shop to do it and count yourself lucky. Once they have your money, you are out of luck.

    Mine went back twice and has so far cost me $2,200. It is sitting in my garage waiting for goodwill to give me a Tax credit for it !!!

  48. Anita says:

    I’ve been looking at all the post about Compucarve and CarveWrights. Is there any machine similar to this (small, but able to stand up to production) that will cut metal (brass/copper/aluminum)? I do not want to spend hundred of thousands of dollars or need the space of a two car garage. I’m currently farming out to someone with a CNC overhead router, but would prefer to keep the cutting inhouse.


  49. Rob says:

    Here are a couple of links for those of you who might be interested in learning about alternative CNC machines for woodworking:

  50. Rob says:

    Oops. Maybe I can’t post links here. Let’s try one more time:

    Woodworkingforums.com has a good section on CNC machines and a company called Probotix sells a CNC router kit.

  51. Anita says:

    Thanks, Rob. The Probotix looks interesting. Have you ever used this machine and does it work for metal?

  52. Shane says:

    Can anyone give me a good idea how long it takes to carve something. Say a 12 by 12 inch with my address on it. Would be nine characters 3 inches tall. Spaced adequitely apart

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  54. Dustman says:

    Craftsman CompuCarve- I had many machines since I started playing around with a machine to do what I used to do with a mallet and chisel. The reason for so many machines is it appears Craftsman replaces the machine after three repairs. I picked up my machine yesterday from the local Sears repair. (machines are sent to Garland Texas for actual repair). I was exited to use it as I had some new projects to test out. When I was installing the bit in the chuck, I notice the z-axis assembly that holds the chuck was loose from the guide rails. This is bad. I looked at the repair ticket and it stated the z-axis assembly had been replaced. The ticket also stated the machine was tested prior to shipping back to my local Sears Repair store. If it was tested, in no way the test project could have turned out. Not with the z-axis that loose. I took a little video of me wiggling the z-axis back and forth just in case “someone” might blame me for the goof up. I decided to run my own carve test just to see how bad it was out of spec. The results were terrible. Quality control my butt. The machine now has to go back for repair the day I picked it up from repair.

    Come on Sears! Pay attention!

  55. You need to create far more! This particular posting was so specific and precise. I genuinely appreciated reading this page. Thanks!

  56. Dustman says:

    Update-Well I received my machine back again from Texas. The repair ticket stated the z-axis assembly was tightened up and the machine was again tested. Good for me. I loaded up a new board to run another test project I created. The board I loaded was exactly 36″ long. Well maybe 36.03″. My machine kept telling me my board was too short. It measured 35″+. I removed the board. Checked everything that I should check. Loaded the board again. Again, the machine told me the board was too short. 35″+. I did this 4 times when the machine faulted out. X-axis fault. I went to the other side of the machine and found one of the two sand paper belts ripped about 2″ in from the side. The belt walked to one side and caught the board guide edge. These two belts were just replaced by Sears Repair in Texas. I was so po’d; I called Sears Customer Resolution Center. The gal was very nice and professional with me. She said she would open a case for me and send me a new machine. The sad deal here is Sears cannot keep new machines in stock. Only reconditioned ones. I did locate a new machine on Craftsman’s web site yesterday. I called the gal to let her know about that new one. I had to leave her a message. When I checked that new machine on the same web site, the new ones were now unavailable. Only the reconditioned machines are in stock. I really hope the gal got one for me before they ran out of stock.

  57. The Probotix looks interesting. Have you ever used this machine and does it work for metal?

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