Comments on: Dewalt Service Net: Manuals, Drawings, And Parts For Your Power Tools http://toolmonger.com/2007/10/17/dewalt-service-net-manuals-drawings-and-parts-for-your-power-tools/ All tools. All the time. Your source for news, information, and reviews of hand tools, power tools, and tools of all kinds. Sat, 19 Jul 2008 04:03:23 +0000 http://wordpress.org/?v=2.0.2 by: AKIO MIURA http://toolmonger.com/2007/10/17/dewalt-service-net-manuals-drawings-and-parts-for-your-power-tools/#comment-385485 Thu, 10 Jul 2008 09:18:16 +0000 http://toolmonger.com/2007/10/17/dewalt-service-net-manuals-drawings-and-parts-for-your-power-tools/#comment-385485 ATTN: SALES MANAGER How do you do My name AKIO MIURA it lives in Ginowan city Okinawa Prefecture in Japan Email tontonmy@mail.goo.ne.jp Model DW735PART is necessary Can I order one from Japan? Thank akio miura 2008-7/10 ATTN: SALES MANAGER

How do you do

My name AKIO MIURA
it lives in Ginowan city Okinawa Prefecture in Japan

Email tontonmy@mail.goo.ne.jp

Model DW735PART is necessary

Can I order one from Japan?

Thank

akio miura 2008-7/10

]]> by: qzsource » Blog Archive » Dewalt Service Net: Manuals, Drawings, And Parts For Your Power Tools http://toolmonger.com/2007/10/17/dewalt-service-net-manuals-drawings-and-parts-for-your-power-tools/#comment-133754 Mon, 22 Oct 2007 15:09:08 +0000 http://toolmonger.com/2007/10/17/dewalt-service-net-manuals-drawings-and-parts-for-your-power-tools/#comment-133754 [...] You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your ownsite. [...] […] You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your ownsite. […]

]]> by: Benjamen Johnson http://toolmonger.com/2007/10/17/dewalt-service-net-manuals-drawings-and-parts-for-your-power-tools/#comment-131847 Thu, 18 Oct 2007 14:25:58 +0000 http://toolmonger.com/2007/10/17/dewalt-service-net-manuals-drawings-and-parts-for-your-power-tools/#comment-131847 Hank I'm sorry you had such a bad experience. Those questions at the start of the article are actually things I have done with Dewalt Service Net (Well the vacuum was B&D, but I didn't wan't to use them twice). I ordered the B&D part about a month ago for my brother in law. With shipping they were the cheapest source. I had no problem with their ordering system and he received the charger in about a week. Mind that this was before they "Redesigned " the site. I hope that they fix all their problems. It would seem like a shame to lose what I have found to be a valuable site. Hank
I’m sorry you had such a bad experience. Those questions at the start of the article are actually things I have done with Dewalt Service Net (Well the vacuum was B&D, but I didn’t wan’t to use them twice).

I ordered the B&D part about a month ago for my brother in law. With shipping they were the cheapest source. I had no problem with their ordering system and he received the charger in about a week. Mind that this was before they “Redesigned ” the site.

I hope that they fix all their problems. It would seem like a shame to lose what I have found to be a valuable site.

]]> by: Hank http://toolmonger.com/2007/10/17/dewalt-service-net-manuals-drawings-and-parts-for-your-power-tools/#comment-131673 Thu, 18 Oct 2007 02:48:36 +0000 http://toolmonger.com/2007/10/17/dewalt-service-net-manuals-drawings-and-parts-for-your-power-tools/#comment-131673 I agree that parts can be ordered on ServiceNet. Parts and diagrams, and your order can be found there. But, after two completed attempts at trying to fill just one order, not including phoning the same order and talking with a live person, still no follow-through. No order; no processing of credit card. Nothing, except an email confirmation of my second attempt. Then nothingness. Today, I went over to the Houston local Dewalt, etc. service center and they said the site was doing badly (to which I certainly agreed), but promised the site would be running well by this Friday. Too late for me. I would say my experiences with the Dewalt ServiceNet is about as bad as it gets on the Internet. Be very afraid. I agree that parts can be ordered on ServiceNet. Parts and diagrams, and your order can be found there. But, after two completed attempts at trying to fill just one order, not including phoning the same order and talking with a live person, still no follow-through. No order; no processing of credit card. Nothing, except an email confirmation of my second attempt. Then nothingness.

Today, I went over to the Houston local Dewalt, etc. service center and they said the site was doing badly (to which I certainly agreed), but promised the site would be running well by this Friday. Too late for me.

I would say my experiences with the Dewalt ServiceNet is about as bad as it gets on the Internet. Be very afraid.

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