Ridgid’s Lifetime Service Agreement — Batteries Included
By Chuck Cage
Ever wish Craftsman offered their lifetime warranty on power tools, too? Looks like Ridgid wants to make a name for themselves, and they’re doing it by offering one of the sweetest power tool deals around. They call it their “Lifetime Service Agreement.” It’s free, and — get this — it even covers normal wear items like batteries.
Think that’s hot? Try this formula: Ridgid’s new 24V XLi lithium-ion tool line + free batteries for life = best. deal. ever.
As a guy I knew in college once said after telling me how his roommate came home the night before with identical Sweedish twins, “That #(@$ just doesn’t happen.”
Apparently it’s a pretty simple deal: Any “hand-held power tools, bench top, stationary, and pneumatic tools bought on or after April 15, 2005″ are eligible, and the agreement “becomes effective upon registration of the tool via the Ridgid website or by mail-in registration.”
Once you’re registered, you receive “free service and parts on normal wear items, including batteries and O-rings, for life, for the original tool purchaser.”
Wow. If you’re considering a high-use cordless tool purchase, I’d say hop on down to Home Depot and give the big R a try. Look for more information on the LXi cordless line here shortly.
August 29th, 2006 at 2:32 pm
This information comes to me a at a good time. My trusty Dewalt 12v drill is losing it’s punch and new batteries cost about the same as a new drill. If Rigid is indeed making good on this warranty, it’s probably the best deal ever.
October 4th, 2006 at 9:03 am
This is what I call deal! If Ridgid/Ryobi is true to their word, then you’d have to be crazy not to get this. However, I think I’ll wait a bit to see what the other manufacturers come out with, both in technology and warranty. I tell ya, after seeing this at Home Depot I really felt like buying the combo (and I’m not one to buy without researching thoroughly first). I’ll be sure to share this with my friends, all of whom purchased cordless combos in the last year or so.
December 6th, 2006 at 11:18 pm
sounds great IF there is a service center near you. I have learned the hard way to only buy tools that you know will be serviced from companies that have FACTORY owned service centers nearby. Dewalt has one near me that has given me wonderful service for over 10 years. I have even had them rebuild a cordless drill while I waited (15 minutes!) That makes me brand loyal to them, not the features, the cases, the spiffy little extras, but how they treat me once I have a problem. If you put food on your table by using your tools like me, then warranties are a serious consideration, especially how they are managed.
December 19th, 2006 at 5:55 pm
sounds really great… unfortunately, it’s only a copy of the original lifetime service from Hilti. So, if you want to go for the original, check it out in your local Hilti store. Hilti offers you two years full service, unlimited warranty and top stop… you never pay more than 30% for repairs. Think twice why you buy copies…
January 16th, 2007 at 2:24 pm
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